QUARTERPAST currently ships goods to Australia, New Zealand and the United Kingdom. If you are shopping from a different country and would like to get a quote from us, please go to our “CONTACT” page and let us know the following items:
- What product(s) you would like to purchase
- Desired shipping address
Shipping rates are calculated at point of purchase and shown in NZD. QUARTERPAST reserves the right to change the freight charges without notice.
New Zealand orders are free of charge nationwide.
International freight charges are subsidised by Quarterpast to give you the best price possible. However in the case where local taxes, duty and additional transit charges occur these will need to be paid by the customer or maybe be on charged.
Orders are dispatched within 1 business day of payment of the order. Our warehouse operates on Monday – Friday during standard business hours, except on public holidays at which time the warehouse will be closed. In these instances, we will take steps to ensure shipment delays will be kept to a minimum.
We are unable to offer courier services to a PO Box. All deliveries need to be to a physical location. Couriers are authorised to leave the delivery without a signature.
Change of Delivery Address
Unfortunately we are able to change the address once the order has been placed.
Parcels Damaged in Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service team.
If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.